Abstract:
Meet Harvey, a twenty-year employee and executive at Precision Industries. Harvey is reeling from the resignation of one of his key employees, the lackluster performance of another and the possibility of losing his largest customer. Fortunately, he meets Kathryn who introduces him to the Ready, Set, Engage Path. Before long, Harvey is actively engaged in developing an energized staff committed to creating lasting customer relationships. Along the RSE path, Harvey also forms stronger connections with the important people in his life. This book is a must have for today's leaders that are pursuing personal excellence, innovative teams and excited customers.