TABLE OF CONTENTS
Best Kept Secrets to obtaining more feedback
A. Preface B. Table of Contents CHAPTERS
1. Where to get products to sell on eBay 2. Shipping your products out
3. How to get packing paper, boxes, pre-printed labels etc. for free or next to free!
4. Feedback what should I write in my Feedback?
5. Why should I bother to leave feedback
6. When Should I leave Feedback?
7. What should I write in my Feedback?
8. What to always leave in your description
9. When to use a neutral feedback
10. Three Examples of Neutral Feedback
11. Twelve examples of Positive Feed back
12. When never to give negative feedback
13. Twelve examples of Negative Feed back
14. How to get feedback, after you've just given it!
15. Study other users feedback
16. Checking Feedback Up & Down
17. Background Investigations
18. Reading feedback correctly (negatives are not always justified look both ways)
19. How to Handle complaints
20. Learn from Complaints...i.e. flea bites, pitting, bookworms etc.
20a. What to do if an item is broken in shipping.
20b. What to do if you purchased a product and it arrived, but wasn't as described in the auction....
20c. What to do if you either sold or won a product and the other user is not contacting you at all.....
21. How To Turn Near Negative Feedback Into Positive Feedback!
22. How two negatives equal a positive
23. Scammers you can't please! How to Identify & Stop them in their Tracks!
24. Self Defense against Scammers
25. Keep Bad User list (hot list who not to buy/sell from)
26. No Personal feelings, control your temper
27. When diplomacy doesn't work
28. Getting even with other eBay users that offend me
29. Ten ways to avoid negative feed back as a seller
30. Eight ways to avoid negative feedback as a buyer
31. Posting Pictures on eBay
32. Sellers should buy, Buyers should sell
33. Ten ways to help improve your sales
34. Eight ways to help improve a buyers chances of getting positive feedback
35. How to receive 10-12 feedbacks per hour every other Monday
36. Tips, Buyers & Seller Can Use
37. Other valuable uses for your feedback
38. Bidding for Others Can Pay Off Big Time - Become a finder
39. In Closing
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