Abstract:
Nursing is one of the most admired and challenging professions in America. We think of Nurses as professional. That is, they have a knowledge base and skill set that is unique and valued – the quality of their work is important to them; we also think of Nurses as people who care about their patients – they are concerned with our well-being when we are under their care. These considerations are the focal point for discussing how to best deal with difficult patients. This book provides a comprehensive perspective on how to work with difficult patients and difficult situations that is relevant to all health-care professionals.