Abstract:
This is a book about talking. Who would be a better expert than someone who likes to talk and is a nurse who talks for a living, by calming, teaching, and counseling? The title depicts the author’s humor based teachings. Be careful, this easy to follow and tip filled story may teach you something. Kathy has used these tips talking to coworkers, upper management, patients, their families, her family and people she meets everyday. When she has been involved in situations that could have escalated into disastrous outcomes, she has found these guidelines to be invaluable.