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Tell Your Clients Where to Go! A Practical Guide to Providing Passionate Client Leadership

by:
Todd Sebastian (Author)

ISBN: 0-7414-4903-X ©2008
Price: $13.95
Book Size: 5.5'' x 8.5'' , 192 pages
Category/Subject: BUSINESS & ECONOMICS / Customer Service

Captivate your clients and catapult your career! The practical perspective in Tell Your Clients Where to Go! will help any client-facing professional provide more passionate and proactive – and successful – leadership.

Abstract:
Endorsed by John E. Pepper, Retired Chairman and CEO of Procter & Gamble, this book is ideal for client-facing professionals who want to captivate their clients and catapult their careers! The perspective is relevant to any industry, but indispensable for people in marketing and communications. It also provides valuable perspective for clients. Not only will it help them interact with their agencies, but also guide them to more passionately and proactively lead their own clients, including their managers and customers. A perfect training tool for new professionals and a great refresher for experienced practitioners. All author proceeds donated to charity.

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Customer Reviews

  Perfectly Practical , 08/29/2008
Reviewer: Tim Fening
A very easy-to-read, practical perspective on how to go beyond "service" and give clients the passionate leadership they crave. A must-read for anyone in the agency world.

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  Excellent , 08/29/2008
Reviewer: Kathy Lonneman
A perfect training tool for new client service providers. I would recommend it to anyone who calls on clients.

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  , 12/03/2008
Reviewer: Grey Hall
"Tell Your Clients Where to Go!" is a valuable tool for guiding mindset and behavior to demonstrate a proactive partnership with your clients. It provides the fundamental skills to transform one from a "service oriented bag-carrier" to a strategic thought-leader focused on continual improvement in a genuine partnership.

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