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The Power of Interpersonal Skills in Project Management

Deborah H. Herting (Author)

ISBN: 0-7414-6520-5 ©2011
Price: $14.95
Book Size: 5.5'' x 8.5'' , 0 pages
Category/Subject: BUSINESS & ECONOMICS / Project Management

Project manager practitioners face increasingly complex challenges. To successfully deliver projects within scope, on time, and within budget there needs to be a social awareness that interpersonal skills are a valuable key driver. Deborah Herting writes about an emerging and socially aware manager who utilizes the art and science of project management. This combined skill set is important for individual, team, and organizational success

In today’s global environment projects are an integral component of doing business in a dynamically changing, uncertain, and complex marketplace. An organization’s ability to adapt may depend on its ability to communicate and integrate cross-functionally. Much of what has been written about project management addresses the triple constraints (scope, schedule, and budget), knowledge areas and processes. As the discipline grows, the human side of project management must be considered. The power of leveraging interpersonal skills will translate to project success for your career and for organizational results. Emerge as a socially aware manager using proven strategies for success.

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Customer Reviews

  Relevant to the times. , 04/05/2011
Reviewer: Mudit Sharma
Sometimes I feel that a book is only written when its time comes, and the time for this book has come. In my experience of project management over the last few years, I have seen how the team composition and dynamics have changed over time. This change has come as global trade barriers have been brought down and technology has improved. Regions of the world have developed their expertise in certain industries - China in manufacturing, India in software, Japan in electronics etc. The US and Europe are still diverse in terms of the industries there, but are now focused more on innovations rather than operations. These developments have made projects geographically diverse and project teams multicultural. In my opinion, a project manager has the responsibility to bring cohesion, collaboration and focus in the team. And given the same set of technical and process skills of a project manager, the success of a project largely depends upon how the "manager" performs as a "leader", how he/she enables and coordinates the work and how he/she uses the soft side of project management to bring tangible results. This book is a guide for such interpersonal and leadership skills in project management. Additionally, I found the topic of multi-generational diversity as new, I never thought of that before. Also the philosophical tone that the book sometimes adopts is interesting.

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  Research and Experience Meet Complexity , 04/14/2011
Reviewer: Michael O'Brochta
Projects are more complex, success is increasingly dependent on factors beyond the direct control of the project manager, and project managers are struggling. Thankfully, Deborah Herting has drawn from her corporate expertise and her recent research to show us the interpersonal skills project managers can employ to be victorious in the twenty-first century.

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  Relevant in all management , 04/17/2011
Reviewer: Debra Raffo
Historically project management's hard concept encompasses technical and scientific tangible concepts but what about the human side? Deborah Herting's book brings strategies for leveraging interpersonal skills that translate success for your goals. These strategies are universal and applicable not only to the manager but also any facet of leadership. A very useful tool.

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  Well-researched dissertation on the importance of interpersonal skills for project managers , 05/09/2011
Reviewer: David A. Zimmer
For the past several months, I have been thinking about the importance of interpersonal skills for managing projects. It seems the books written about project management focus on the "tools" - schedules, budgets, resource management, risk, change, etc. But few actually discuss the importance behind the skills needed to manage people - or more to the point for project managers - to influence people who have no real need to listen to you. I am looking forward to seeing what this book has to say about those necessary skills. Epilogue: I have finished this well-researched discussion of the interpersonal skills so necessary for project managers - or any manager for that fact. The bibliography alone takes up five pages! Obviously, the author, Herting, did a marvelous job of researching the topic. She addressed the various interpersonal skills of a project manager: Communication, Leadership, Team Building, Conflict Management, Political Awareness, Cultural Awareness and Multi-Generational Diversity. Each is very important for the project manager to consider, understand and "manage." The book convinces the reader the importance of interpersonal skills for the project manager. The maturity level of the interpersonal skills of the project manager determine the project success, the project manager's effectiveness, and the quality of the project results. Too little attention has been paid to this area of the project manager's job. This book brings to the forefront the importance of this area.

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  The "Art" of Project Management , 11/26/2011
Reviewer: Christine Batycki - B2B Marketer
As a marketer, my passion is demonstrating how marketing is both art and science. The common perception of marketing is that it’s all “art.” In fact, a larger component of the discipline is science. After reading Herting’s book, I see that project management is also both art and science. My historical perception of project management was that it was science, not art, and a skill most needed for IT projects. However, as a leader and manager of both people and initiatives, I see firsthand that project management is a skill many professionals need for greater effectiveness. In fact, and as Herting points out in her book, project management is a part of everyday life and not relegated to a professional forum. This book nicely elevates the discipline of project management and particularly the importance of an "art" component because we ultimately need people to help us and our organizations get things done. In reality, what Deborah Herting discusses also applies more broadly to a new and socially emerging business leader. This book is a must read for leaders, project management or otherwise, working in an uncertain, fast changing and complex marketplace.

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  Excellent Read , 02/01/2012
Reviewer: Cynthia McConnell
Ms. Herting's book has opened my eyes to the complexity of Project Management. As a novice in the field of Project Management, I learned the importance of scope, schedule, and budget, but now realize the growing importance and value that interpersonal skills bring. I would highly recommend this book to anyone in the field so they can include the soft skills of Communication, Leadership, and Team Building in their quest for success in managing any project.

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